Terms of service

The contract stipulated between JohNocera and the Customer must be considered concluded with the acceptance, even if partial, of the order by JohNocera, which reserves the right, at its sole discretion, to accept the order. Acceptance is considered tacit, if otherwise communicated in any way to the Customer. By placing an order in the various methods provided, the Customer declares to have read all the information provided during the purchase procedure and to fully accept the general and payment conditions.

If the Customer is a final consumer (i.e. a natural person who purchases the goods for purposes not related to his professional activity), once the online purchase procedure has been completed, he will print or save an electronic copy and, in any case, keep these general conditions of sale, in compliance with the provisions of art. 3 and 4 of Legislative Decree n. 185/1999 on distance selling.

Any right of the Customer to compensation for damages or indemnity is excluded, as well as any contractual or non-contractual liability for direct or indirect damage to people and / or things, caused by the non-acceptance, even partial, of an order.

Orders without landline telephone contact, with payment method for cash on delivery, will not be processed.

You can only purchase the products listed in the online price list at the time of placing the order and viewable at the address http://www.JohNocera.com, as specified in the relevant information sheets. The technical information included in the relevant data sheets reproduce that made available by the producers of the goods we sell. Therefore, we reserve the right to make changes to the technical information of the products to adapt them to those provided by the manufacturers, without prior notice. The image accompanying the description of a product may not be fully representative of its characteristics, and may differ in color, size, and accessory products shown in the figure. All purchase support information is intended as a simple generic information material, not referable to the real characteristics of each individual product.

The confirmation of the correct receipt of the order is notified by e-mail, sent to the e-mail address indicated by the Customer through the registration procedure. The content of the email will indicate the order number, the date and time of receipt, these data will be necessary in all communications with our offices. The Mail contains the data entered by the Customer who undertakes to verify its correctness and in the event of discrepancies or corrections to be made to communicate them promptly, referring to the methods described in this document. The Customer can also check the status of his orders from the Home Page under "Account Management".

In case of non-acceptance of an order by JohNocera, timely communication will be sent to the Customer.

The prices indicated are inclusive of VAT and are subject to change at any time without prior notice.

The quantities of products available at the time of the order can vary even in a few minutes as simultaneous access to the stock database of our warehouses can modify this quantity. Therefore, the assignment of the products ordered is not guaranteed.

For any promotional products we reserve the right to accept orders with the possibility of quantity reductions upon notification to the Customer and its confirmation. In the case of non-confirmation and acceptance by the Customer, the order is to be considered void.

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